"Queries are dealt with promptly and professionally."
"Peter James Estates (PJE) have been managing all aspects of our family estate of twenty properties consisting of fifty tenancies since December 2016. The properties are scattered over Telegraph Hill, Nunhead and Brockley and belong to four groups of landlords, with a total of eight landlords.
Our tenants include Regulated and Assured Tenancies, in addition to Assured Shortholds. All the processes and procedures I had to do myself have been undertaken during new tenancy lettings and completions.
We gave set out our preferred management style with PJE and this has been faithfully followed. It is naturally necessary to make decisions where our chosen limits, typically financial, are exceeded.
PJE provides full bookkeeping with monthly statements for each landlord group. End of year statements are delivered promptly, usually early in May. Any queries are dealt with promptly and professionally.
I can recommend Peter James Estates."
- R Oldman
"Extremely well managed"
"Peter James has an in-depth knowledge of real estate/property market in their operational areas. Our portfolio is extremely well managed, we receive a monthly report for Peter James which allows us to analyse how our portfolio is performing and ensures all legislative requirements are being adhered to. Peter James report with clarity and precision which allows us to provide internal board updates with confidence. In addition to the management of or portfolio Peter James keep us informed of potential opportunities to add to our portfolio. They take the time to fully understand out requirements and using their experience and expertise manage and identify risks and opportunities when representing our interests."
- C Ormond
"I have used the services of Peter James Letting and Property Management for some years. I have always been impressed by the attention to detail, the promptness in dealing with any issues and the all round professionalism of Gary Cole, Mary-Ann Dixon and their team. They look after all aspects of my lettings and property management and I place full trust in them. Their management of the tenant arrangements is first class and they provide full value for money to their clients. I would have no hesitation in recommending them. "
- J Fleming
"Would highly recommend them to anyone."
"I am a Tenant at Peter James Estates and I am very happy with the level of Service I have received from my Property Manager Ryan Campbell. He is very efficient, professional and organised. Ryan provided regular updates and ensures any queries we have are dealt with accordingly. Very happy with Peter James Estates and would highly recommend them to anyone."
- K Maunders
"I have been impressed with our property manager."
"We are currently renting a property with Peter James Estates and I have been impressed with our property manager, Lydia Harrison. She has been helpful and really understanding when dealing with our maintenance issues. She has continuously kept us up to date and ensured all of our queries were dealt with in a timely manner, making the whole process super easy... Would highly recommend!"
- H Davis
"A pleasure to work with."
"As property developers for the last 70 years, we have a portfolio of over 40 properties all of which are managed by Peter James. We have worked with various local managing agents over the years, none of which offered the level of professional and detailed management we received From Peter James. They have been managing our properties for the last 14 or 15 years. Properties are inspected regularly and maintenance issues dealt with promptly and efficiently. They have good connections to various contractors and maintenance teams. Occasional tenant issues are also dealt with efficiently. I can’t remember any non payment of rents in any of our properties due to tenant/maintenance issues. On the one occasion we did have issues in a property (tenant trying to sub let a property as a bedist). Peter James identified the issue immediately thanks to their regular inspections and acted swiftly with the necessary legal procedures and paperwork to evict the tenant. They offer us excellent advice and instruction with regard to landlord responsibilities and meeting new regulations. It is a pleasure to work with all of the various teams at Peter James and assuring to know that our properties and tenants are being well looked after. "
- Ben Page
"We had an issue with our boiler, no more hot water at all and I was prepared to wait months until this gets sorted, I was having nightmares, because I heard other agencies are simply just taking the rent and when you have a problem they forget about you. Well not this agency. I was speaking with Mr. Viraj Barot and he sorted out the problem immediately, he booked very professional plumbers (Absolute Plumbing) and they came on the same day to check the boiler. Needed replacement so they installed a brand new expensive boiler which is absolutely fantastic. All this time I was in touch with Mr. Viraj and he was very helpful. I would recommend him anytime, very professional and helpful team!"
- Albert Czegenyi